soap dispenser won't open

Asked by wayne on 02/25/2014 1  Answer

ManualsOnline posted an answer 10 years, 9 months ago

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0 Good Afternoon msw2857, thank you for your post! Most detergent dispenser doors are spring loaded. This means that the spring holding the door shut needs to be released by another component. The other component that will allow the dispenser door to open will either be the dishwasher's timer, a bi-metal switch, or a wax motor. As well as controlling cycle times, the timer on many dishwashers also functions as an actuator for the spring-loaded dispenser door. At a certain specific time during the cycle, the timer will activate a lever that in turn opens the detergent cup. If that lever is broken or defective in some way, it will need to be replaced. Alternatively, the timer's motor itself could be the problem. If your timer is not functioning properly, then the dispenser door may not function properly either. In this case, it would be advisable for a professional to test your dishwasher's timer motor. Best of luck!
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