1. Manuals
  2. Consumer Electronics Support
  3. Frigidaire Support
  4. Freezer Support
Support User Manuals
Question About Frigidaire Freezer FFU14F5HW
Certain things will not stay frozen, like ice-crea...

Certain things will not stay frozen, like ice-cream things in boxes

Asked by Theresa on 05/24/2014 2  Answers

ManualsOnline posted an answer 10 years, 6 months ago

The ManualsOnline team has found the manual for this product! We hope it helps solve your problem. Get the Manual Here

Chris posted an answer 10 years, 6 months ago

0 Hello Theresa, thank you for allowing me to assist you! Based on what you have described, it appears that your Frigidaire freezer (FFU14F5HW) is not cooling properly. You freezer could have floating restriction in the line or something more complicated like an issue with the sealed system that only a professional can repair. This can include the compressor not working, the evaporator fan not turning, or even coolant in the lines at incorrect levels to properly cool. It is typically normal to hear the compressor running, humming, or even to be a little warm. However, if you do not hear the compressor at all, I suggest cleaning your freezer out including the coils you can reach (typically located in the bottom behind the toe grille) and make sure no food items are blocking any vents in the unit. Also try checking and see if the door seal is bad; place a dollar bill between the body of the freezer and the door. Now close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing. If any of these suggestions prove to be ineffective, connect with a professional to accurately pinpoint any potentially more serious issues.
Was this answer helpful?

Add Your Answer

Please Note: Do not submit personal information as it will be displayed online.
Ask a Question Request a Manual