On connecting up box the display reads as follows; Ld 20 then Ld 30 then Pl 40 Power Light Then Comes ON, and green dot flashes constantly above the 4. Press channel up function on remote and redout changes to AP;52 ((flashing green above 5) when rc channel change pressed 2nd light flashes above P) TV sreen shows Virgin Logo and tells me my services will begin shortly, They LIE! I am a Virgin TV/Broadband/ 'Phone fully paid up customer.