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21
EN
Q&A
WHAT DOES OUR WARRANTY COVER?
• Any defect in material or workmanship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
• To the original purchaser only - ONE YEAR.
WHAT WILL AT&T DO?
• At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?
• In the U.S., call AT&T Customer Service for Return Authorization
at: 800-667-2118.
• Properly pack your unit. Include any cables and accessories that were
originally provided with the product. We recommend using the original
carton and packing materials.
• Include in the package a copy of the sales receipt or other evidence of
date of original purchase (if the unit was purchased within the last twelve
months).
• Print your name and address, along with a description of the defect,
and include this in the package.
• Include payment for any service or repair not covered by warranty, as
determined by AT&T.
WHAT DOES OUR WARRANTY NOT COVER?
• Batteries
• Damage from misuse, neglect, or acts of nature (lightning, floods, power
surges, etc.)
• Products, which may have been modified or incorporated into other
products.
• Products purchased and/or operated outside the USA, its territories, or
Canada.
PROCEDURE FOR WARRANTY REPAIR