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63
Problems Starting Software Programs
[Device initialization failed.] message is displayed (Windows)
[Scanner not connected!] message displayed (Macintosh)
Cause 1: Scanner not detected because the AC adapter is not correctly plugged into
the electrical outlet
Solution: Plug the AC adapter power cord securely into the electrical outlet and restart
the computer.
(See Quick Start Guide)
Cause 2: Scanner not detected because the AC adapter plug is not correctly connected
to the scanner
Solution: Reconnect the plug to the scanner and restart the computer.
(See
Quick Start Guide
)
Cause 3: Scanner not detected because the power cord is not securely plugged into
the AC adapter
Solution: Plug the power cord securely into the AC adapter and restart the computer
(See
Quick Start Guide
)
Cause 4:
Scanner not detected because the SCSI interface cable is not correctly connected
to the computer or the scanner, or the cable is not connected securely
Solution: Reconnect the SCSI interface cable to the scanner and computer, then restart
the computer (See
Quick Start Guide
)
*FB1200S_PG60-83.v.1.P 4/20/99, 4:58 PM63