Troubleshooting
55
Low Ink Warning
Accompanied by Ink
Tank Icon With '?'
Failure to reset ink
counter when
installing new ink
tank
The ink tank level accompanied by the ink tank icon with the “?” indicates ink
tank is not synchronized with its ink counter.
Always be sure to reset the ink counter in your printer driver when you replace
ink tank. See "Resetting the Ink Counter
Resetting the Ink CounterResetting the Ink Counter
Resetting the Ink Counter" on page 44.
1. Ensure the printer is on and open the Printer Properties
Printer PropertiesPrinter Properties
Printer Properties dialog box.
2. On the Maintenance
Maintenance Maintenance
Maintenance tab, click Low Ink Warning Setting
Low Ink Warning SettingLow Ink Warning Setting
Low Ink Warning Setting icon.
3. Clear a check box of Display low ink warning off
Display low ink warning offDisplay low ink warning off
Display low ink warning off and click Send
SendSend
Send.
1. Ensure the printer is on and open the Page Setup
Page SetupPage Setup
Page Setup dialog box.
2. Click Utilities
UtilitiesUtilities
Utilities to open the Printer Utility
Printer UtilityPrinter Utility
Printer Utility dialog box.
3. Select Remaining ink level setting
Remaining ink level settingRemaining ink level setting
Remaining ink level setting from the pull-down menu and click Low
Low Low
Low
Ink Warning Setting
Ink Warning SettingInk Warning Setting
Ink Warning Setting.
4. Clear a check box of Display low ink warning off
Display low ink warning offDisplay low ink warning off
Display low ink warning off and click Send
SendSend
Send.
Problem Possible Cause Try This
Note A“?” is displayed next to the Ink counter between the time
one ink tank is removed and the ink counter is reset when
the next one is installed. Display of the “?” can be disabled
by unchecking the Display low Ink Warning
Display low Ink WarningDisplay low Ink Warning
Display low Ink Warning check box.
US_i70_QSG.book Page 55 Monday, December 16, 2002 5:48 PM
