21
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM POSSIBLE CAUSE SOLUTION
The coee is not hot The cups were not preheated. • Enablethecupwarmer,leavethecupsat
least 20 minutes to warm up.
• Warm the cups by rinsing them with hot
water (N.B. you can use the hot water
function).
The infuser has cooled down because
2/3 minutes have elapsed since the last
coee was made.
Before making the coee, warm the infuser by
using the Rinsing function to perform a rinse
cycle (page 10).
Low coee temperature is set. In the menu, set a higher coee temperature.
The coee is thin or not creamy
enough.
The coee is ground too coarsely. Turn the grinding adjustment dial one click an-
ticlockwise towards “1” while the coee mill is
in operation (g. 12).
Continue one click at a time until coee delive-
ry is satisfactory. The eect is only visible after
delivering 2 coees (see the section: “adjusting
the coee mill” on page 12).
The coee is unsuitable. Use pre-ground coee for espresso coee ma-
kers
The coee is delivered too slowly or a
drop at a time.
The coee is ground too nely. Turn the grinding adjustment dial one click
clockwise towards “7” while the coee mill is
in operation (g. 12).
Continue one click at a time until coee delive-
ry is satisfactory. The eect is only visible after
delivering two coees. (see the section “adju-
sting the coee mill” on page 12).
GENERAL ALARM The inside of the appliance is very dirty. Clean the inside of the appliance thoroughly,
as described in the section “Cleaning and
maintenance”. If the message is still displayed
after cleaning, contact a service centre.
EMPTY CIRCUIT FILL CIRCUIT
alternating with
Hot water press OK
The water circuit is empty. Press OK to deliver water from the spout (A14)
until it ows out normally.
REPLACE FILTER The water lter is exhausted. Replace the lter or remove it as described in
the section “Water lter”.
SET DIAL TO CLEAN Milk has been delivered recently and the tubes
inside the milk container must be cleaned.
Turn the froth adjustment dial to CLEAN.
INSERT WATER SPOUT The hot water spout is not inserted or is
inserted incorrectly.
Insert the water spout (D3) as far as it will go.
INSERT MILK CONTAINER The milk container is not inserted correctly. Insert the milk container (g. 21) as far as it
will go.
