This warranty gives you specific legal rights. You
may also have other rights which vary from state
to state.
Dual Electronics Corp. warrants this product to
the original purchaser to be free from defects in
material and workmanship for a period of one year
from the date of the original purchase.
Dual Electronics Corp. agrees, at our option,
during the warranty period, to repair any defect in
material or workmanship or to furnish an equal
new, renewed or comparable product (whichever is
deemed necessary) in exchange without charges,
subject to verification of the defect or malfunction
and proof of the date of purchase. Subsequent
replacement products are warranted for the balance
of the original warranty period.
This warranty is extended to the
original retail purchaser for products
purchased and used in the U.S.A.
This warranty covers all defects
in material and workmanship in this product. The
following are not covered:
installation/removal costs, damage resulting
from accident, misuse, abuse, neglect, product
modification, improper installation, incorrect line
voltage, unauthorized repair or failure to follow
instructions supplied with the product, or damage
occurring during return shipment of the product.
1. Before you call for service, review your
owner’s manual. A slight adjustment of any
custom controls or connections may save you
a service call.
2. If you require service during the warranty
period, you must carefully pack the product
(preferably in the original package) and ship
it by prepaid transportation with a copy of the
original receipt from the retailer to an
authorized service center.
3. Please describe your problem in writing and
include your name, a return UPS shipping
address (P.O. Box not acceptable), and a
daytime phone number with your shipment.
4. For more information and for the location of
the nearest authorized service center please
contact us by one of the following methods:
• Call us toll-free at 1-866-429-1628
• E-mail us at cs@dualav.com
Exclusion of Certain Damages: This warranty
is exclusive and in lieu of any and all other
warranties, expressed or implied, including
without limitation the implied warranties of
merchantability and fitness for a particular
purpose and any obligation, liability, right,
claim or remedy in contract or tort, whether
or not arising from the company’s negligence,
actual or imputed. No person or representative
is authorized to assume for the company any
other liability in connection with the sale of
this product. In no event shall the company be
liable for indirect, incidental or consequential
damages.
