#
~
At General Electric we’re committed to providing you with the best appliances we know how
to build and we know that you want your appliances to give you many years of dependable
service.
Our Consumer Services are designed with your needs and wants in mind.
1.
Warranty Protection
Your new appliance is a well designed and engineered See the warranty on the back page of this book for
product. Beforeit left the factory, it went through
details.
rigorous tests to detect manufacturing defects.And
you havea written warranty to protect you.
r
-..
Prompt Service at your Convenience
Whether your appliance is in or out of warranty,
you’re just a phone call away from our nationwide
network of Factory Service professionals.
Simply call our GE service organization. You’ll find
them in the White Pages under “General Electric
Company” or “General Electric Factory Service;’
and in the Yellow Pages under “General Electric
Customer Care” Service.”
Service is scheduled at your convenience and the
technician drives a fully-stocked parts service truck
so that, in most cases, the repair can be completed
in one visit.
We’re proud of our service and want you to be
pleased, but if for some reason you are not happy
with the service you receive, here are three steps to
follow for further help.
FIRST,contact the people who serviced
your
appliance. Explain why you are not pleased. In most
cases, this will solve the problem.
NEXT, if you are still not pleased write
ail the details
—
including
your phone number to:
Manager, Consumer Relations
General Electric Company
Appliance Park
Louisville, Kentucky 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
3
Service Contracts
keep your appliance in good operating
For trouble-free service beyond
condition during the contract period at
the written warranty period.
no additional charge. Service contracts
❑
let you pay today’s prices for service
If you prefer to budget your repair expenditure
a month, a year, or several years from
instead of being surprised by them, GE offer
now. And, you’ll receive service from
service contracts for varying lengths of time
GE
service technicians using only
all GE major appliances. With a contract, we’ll
Genuine GE parts.
4 ❑
The Quick Fix’” System
You can save time and money
ranges (non-microwave), include instructive
by doing it yourself.
photos on
dozens of procedures, plus
~ diagnostic charts and tips on preventive
maintenance. Replacement parts for the
The Quick Fix’M System is designed to most common repairs are available from
meet the needs of both experienced or the Quick Fix’” System display located at
beginning do-it-yourselfers and takes a lot ing dealers or GE Factory Service locations.
of mystery out of home appliance repair.
Most of the reDairs
can be made with the kitchen
Step-by-Step Manuals covering the repair of - “-d-
rawer variety of tools you already have at
home. In
standard and large capacity washers, standard and
fact, the screwdriver is called for most often in Quick
large capacity dryers, refrigerators, dishwashers and
FixTMSystem procedures.
5B
Help for You By Phone
Should you need help in the selection and purchase
consumer information service is open 24 hours a
of new appliances, or have questions about the
day, seven days a week.
operation of the
GE appliances you now own—or
have any
other questions about our consumer
Our staff of experts stands ready to assist you
products or services, you are only a
TOLL-FREEcall anytime.
away. The GE Answer
CenterT” 800.626.2000
—
@l!m
Your Direct Line to GeneralElectric
~- The GE Answer Cent&’800.626.2000
