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Problem Possible Causes Action Required
Mixer will not run. Timer is not engaged. Turn timer on by pressing the up arrow
to a set time.
Bowl not raised into position. Raise bowl and lock into position.
Power not connected properly. Check all power connections. Plug into
a live socket. (Do not use extension
cord!) Test socket with another item.
Building circuit breaker is off. Check breaker box.
Internal overload tripped. Press the stop button then press reset
button.
Gear not engaged. Switch gear fully into position. (Mixer
will not operate if the speed control
lever is positioned in between speeds)
Mixer stops during Internal overload tripped. Press the stop button then press reset
mixing. button.
Mixer is noisy. Mixer is not installed on level surface. Adjust surface or relocate mixer.
Bowl not seated correctly or clamps Ensure bowl is seated into bowl cradle
not in place. correctly and bowl clamps locked into
place.
Agitator not fi tted properly. Remove and attach agitator into position
properly.
Overloading bowl. Reduce batch size. (See Capacity Chart)
Mixing time is too long. Batch size too small. Increase batch size or use smaller bowl
adapter kit. (Contact dealer for purchase)
Incorrect recipe portions or Follow portions and temperatures per
temperatures. recipe instructions.
Bowl raise sticking or Lack of lubrication and/or cleaning of Hand wash using mild soap and water, dry,
not operational bowl slides and lubricate bowl slides with mineral oil or
food quality grease. If still sticking, a
technician must clean bowl raise
mechanism.
One or more gears not Damaged or broken gear. Technician to replace gear. Always
working. stop mixer before changing speeds!
Troubleshooting
