hp photosmart 1315 color printer
troubleshooting
54
No page came out of
the printer.
(continued on next
page)
There may be a paper
jam.
• Check the printer’s LCD for instructions.
• Remove the paper from the paper tray
or the OUT tray.
• If you were printing labels, make sure a
label did not become unglued from the
label sheet while going through the
printer.
• If the paper jam has cleared, print your
document again.
• If the paper jam has not cleared, try
removing the rear access door.
1 Unplug the printer, open the rear
access door by turning the knob
counter-clockwise, and remove the
door.
2 Gently pull the jammed paper out of
the printer, then replace the rear
access door.
3 Plug the printer back in and turn it
on.
4 When you have cleared the paper
jam, print your document again.
No page came out of
the printer.
(Macintosh only)
Not enough memory is
allocated in the System’s
PrintMonitor application.
Allocate more memory to the application in
the Get Info dialog box.
printing problems (continued)
Problem Possible cause Solution
