A SERVICE OF

logo

Chapter 5 Problem Solving 225
Clearing Paper Jams
Note If jams continue, contact your authorized HP service provider.
6. When duplexing, the printer rolls paper under Tray 3 and may cause
a jam. Pull Tray 3 out of the printer completely and remove any paper
from under the tray. Insert Tray 3 back into the printer.
7. Printer may be dirty. Clean the printer as described on page 197
.
8. Check that the correct paper size is installed (page 390
).
9. Check that all damaged or jammed paper is removed by pulling it
out of the printer.
Situation Solution