The wrong measurements are showing in menus on the display
Solution: Change the language setting.
To set your language and country/region
1. Press the button next to Copy on the Home screen.
The Copy Menu appears.
2. Press the top-right, middle-left, and bottom-left buttons in sequence.
The Basic Settings menu appears.
3. Press the button next to Set Language.
4. Press the buttons next to the up arrow or down arrow icons on the display to scroll
through the languages. When the language you want to use is highlighted, press
OK.
5. When prompted, press the button next to Yes for confirmation.
The Basic Settings menu reappears.
6. Press the button next to Set Region.
7. Press the buttons next to the up arrow or down arrow icons on the display to scroll
through the countries/regions. When the country/region you want to use is
highlighted, press OK.
8. When prompted, press the button next to Yes for confirmation.
Cause: You might have selected the incorrect country/region when setting up the
product. The country/region you select determines the paper sizes shown on the
display.
The registration screen does not appear
Solution: You can access the registration (Sign up now) screen from the Windows
taskbar by clicking Start, pointing to Programs or All Programs, HP, Photosmart
B109a series, and then clicking Product Registration.
Cause: The registration screen did not launch automatically.
Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to the computer before
prompted by the software installation screen, you might need to uninstall and then
reinstall the software. Do not simply delete the HP Photosmart application files from your
computer. Make sure to remove them properly using the uninstall utility provided when
you installed the software that came with the HP Photosmart.
To uninstall and reinstall the software
1. Disconnect the product from your computer.
2. On the Windows taskbar, click Start, Settings, Control Panel (or just Control
Panel).
3. Double-click Add/Remove Programs (or click Uninstall a program).
Setup troubleshooting 57
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