Chapter 5 Problem Solving 224
Clearing Paper Jams
Solving Repeated Paper Jams
Situation Solution
General
repeated
paper jam
problems
1. Check to see that paper is correctly loaded in the trays and that all
width guides are correctly set (not skewed). See Chapter 2, “Printing
Tasks.”
2. Make sure that the paper tray is set for the size of paper installed
and that the tray is not overloaded with paper.
3. Try turning over the stack of paper in the tray. If you are using
prepunched or letterhead paper, try printing from Tray 1.
4. Do not use previously printed paper or torn, worn, or irregular paper.
For recommended paper and other paper for your printer, see
page 390
.
5. Check the paper specifications (page 390
). (If paper is outside of
the recommended specifications, problems may occur.)
Continued on next page.
