Troubleshooting
118 www.kodak.com/go/aiosupport
Getting help on the Web
For more troubleshooting information:
Get help with wireless networking. www.kodak.com/go/inkjetnetworking
Search our knowledge base of
Answers to Questions.
www.kodak.com/go/hero4_2support
Download the latest firmware and
software for optimal printer
performance.
www.kodak.com/go/hero4_2downloads
Check the Extended User Guide for
detailed instructions and the
recommended system requirements.
www.kodak.com/go/hero4_2manuals
Get help with problems you cannot
resolve.
Contact Kodak at www.kodak.com/go/contact
and have the following information available:
– Kodak Service Number (located inside the
printer when you open the access door)
– Printer model number (located on the front
of the printer)
– Computer model, operating system, and
version of Home Center Software
