48 www.kodak.com/go/support
Troubleshooting
Camera does not
recognize
SD/SDHC Card.
■ Purchase a certified SD/SDHC Card.
■ Format the card (see page 37).
CAUTION: Formatting a card deletes all pictures and videos,
including protected files.
■ Insert a card into the slot (page 3).
Camera freezes up
when a card is
inserted or
removed.
■ Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
Memory card full.
■ Insert a new card (page 3), transfer pictures to the computer
(page 39), or delete pictures (page 19).
Memory card and
internal memory
full.
■ Transfer pictures to the computer (page 39), then format the card or
internal memory (see page 37).
CAUTION: Formatting a card deletes all pictures and videos,
including protected files.
The Reset Camera
feature did not
take effect.
■ After using the Reset Camera feature (see page 37), turn the camera
off and then on again.
Pictures taken on a
tripod are blurry.
■ Occasionally, a tripod interferes with the camera’s image stabilizer. In
the Setup menu, set Image Stabilizer to Off (see page 36).
Cannot delete
some pictures.
■ If a picture is marked as a favorite, a Protect tag is automatically
applied (and remains even if the favorite mark is removed). A
protected picture cannot be deleted unless the Protect tag is removed
(page 20) or the card/internal memory is formatted (see page 37).
Pictures that have
KODAK PERFECT
TOUCH
Technology
applied (twice) are
of lower image
quality.
■ If PERFECT TOUCH Technology has been applied to a picture on the
camera, do not apply it again when the picture is on the computer (or
on a KODAK Picture Kiosk).
NOTE: PERFECT TOUCH Technology is automatically applied to pictures taken
in Smart Capture mode.
If Try one or more of the following
