www.kodak.com/go/m763support m863support md863support 23
3 Solving camera problems
For support, visit www.kodak.com/go/m763support, www.kodak.com/go/m863support,
www.kodak.com/go/md863support and select Interactive Troubleshooting & Repairs
.
Camera problems
If... Try one or more of the following
Camera does not
turn on/off.
■ Remove the battery, then reinsert correctly (see page 1).
■ Install new battery.
■ Charge rechargeable battery (see page 2).
Camera does not
recognize SD card.
■ Purchase a certified SD/SDHC card.
■ Reformat the card.
Caution: Formatting a card deletes all pictures and videos,
including protected files.
■ Insert a card into the slot, then push to seat.
Short battery life
with Kodak Li-Ion
rechargeable
digital camera
battery KLIC-7001.
■ Limit the following activities that quickly deplete battery power:
reviewing pictures/videos on the LCD; excessive use of the flash.
Battery does not
charge using USB
charging.
■ See page 2 or visit www.kodak.com/go/usbcharging.
