Date and time Update to be
Visible on the Website
Country or
Regions
Language Old Telephone Number(s) New Telephone Number(s) Hours of Operation
Applicab
le to IWS
3-Dec-12 0900 GMT -3:00 PARAGUAY 009-800-52-10026
0098004410084 or 009-800-
9 am - 11 pm Monday - Sunday
3-Dec-12 1000 GMT -2:00 URUGUAY 000-411-005-6649
000 411 0026332
10 am - 12 pm Monday - Sunday
5-Dec-12 0900 GMT +8:00
HONG
KONG
ThinkPad (Technical enquiry
hotline): 2516-3939 (Hong
Kong) ThinkPad Service
Center: 3140-2788 (Hong
Kong) ThinkCentre
Commercial PC ThinkServer
ThinkStation: 8205-0333
(Hong Kong) ThinkCentre
Multimedia Home PC: 2516-
3969 (Hong Kong)
800964173
9 AM - 8 PM Monday - Friday
9AM - 1 PM Saturday
5-Dec-12 0900 GMT +8:00 Macau
ThinkPad (Technical enquiry
hotline):
0800-839 (Macau) ThinkPad
Service Center: 2871-5399
(Macau) ThinkCentre,
ThinkStation and ThinkServer:
0800-336 (Macau)
0800 807
9 AM - 8 PM Monday - Friday
9AM - 1 PM Saturday
5-Dec-12 0800 GMT -3:00 CHILE 800-361-213
1230 020 0173 or 800530008
8 AM - 10 PM Monday - Sunday
Yes
Cantonese,
Mandarin,
English
5-Dec-12 0800 GMT -5:00 PERU 0-800-50-866 OPCION 2
0800-77-503
8 AM - 10 PM Monday - Sunday
5-Dec-12 0830 GMT -4:30
VENEZUELA
0-800-100-2011
08001101111
8:30 am - 10:30 pm Monday - Sunday
10-Dec-12 0900 GMT -4:
00 BOLIVIA 0800-10-0189
800-10-0982
9 am - 11 pm Monday - Sunday
Spanish,
01800 5182433 (Toll Free)
Yes
English
10-Dec-12 0800 GMT -5:00 COLOMBIA 1-800-912-3021
3207635 (Standard Charges
8 AM - 10 PM Monday - Sunday
Apply)
12-Dec-12 1000 GMT -3:00
ARGENTINA
0800-666-0011
0800 2660570
10 am - 12 pm Mo
nday - Sunday
Appendix A. Service and Support A-3
