Ordering parts and supplies..................................................................................................................236
Using genuine Lexmark parts and supplies...........................................................................................238
Storing supplies.....................................................................................................................................238
Replacing parts and supplies.................................................................................................................238
Resetting the maintenance counter......................................................................................................251
Moving the printer................................................................................................................................251
Managing the printer...............................................................................253
Finding advanced networking and administrator information.............................................................253
Checking the virtual display...................................................................................................................253
Viewing reports.....................................................................................................................................253
Setting up e‑mail alerts.........................................................................................................................253
Clearing jams............................................................................................255
Avoiding jams........................................................................................................................................255
Understanding jam numbers and locations..........................................................................................256
200–201 paper jams..............................................................................................................................257
202–203 paper jams..............................................................................................................................262
24x paper jam........................................................................................................................................268
250 paper jam.......................................................................................................................................269
29y.xx paper jams..................................................................................................................................269
Troubleshooting.......................................................................................272
Solving basic printer problems..............................................................................................................272
Understanding printer messages..........................................................................................................272
Solving printing problems.....................................................................................................................288
Solving copy problems..........................................................................................................................292
Solving scanner problems.....................................................................................................................295
Solving fax problems.............................................................................................................................297
Solving home screen applications problems.........................................................................................301
Solving option problems........................................................................................................................305
Solving paper feed problems.................................................................................................................308
Solving print quality problems..............................................................................................................309
Solving color quality problems..............................................................................................................323
Embedded Web Server does not open.................................................................................................326
Contacting customer support................................................................................................................326
Contents 5
