Troubleshooting
• “Setup troubleshooting” on page 44
• “Print troubleshooting” on page 46
• “Jams and misfeeds troubleshooting” on page 48
• “Device troubleshooting” on page 49
• “Error messages troubleshooting” on page 50
• “Removing and reinstalling the software” on page 52
Setup troubleshooting
Incorrect language appears on the display
1 Press to turn the printer off.
2 Press to turn the printer back on.
3 Press .
4 Press .
5 Press to continue.
6 Press or repeatedly until the language you want appears on the display.
7 Press to save your selection.
Power button is not lit
Make sure you have disconnected the power supply cord from the printer and then from the wall outlet.
1 Plug the cord all the way into the power supply port on the printer.
2 Plug the cord into an electrical outlet that other electrical devices have been using.
3 If the light is not on, press .
Software does not install
The following operating systems are supported:
• Windows 2000
• Windows XP
Troubleshooting
44
