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Frequently Asked Questions
72
Problem Actions
HDMI
Sound is unusual
Set the sound setting of the connected equipment to “2ch L.PCM”.
Check the [HDMI1 / 2 / 3 Input] setting in the Sound Menu. (p. 27)
If digital sound connection has a problem, select analogue sound
connection. (p. 65)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
Check the HDMI cable is connected properly. (p. 56, 61 - 63)
Turn the TV and equipment Off, then turn them On again.
Check an input signal from the equipment. (p. 66)
Use equipment compliant with EIA/CEA-861/861D.
Network
Cannot connect to the
network
Check the LAN cable or Wireless LAN Adaptor is connected properly.
(p. 48)
Check the connections and settings. (p. 48 - 51)
Check the network equipment and network environment.
If the problem persists, consult your Internet Service Provider or
telecommunications company.
Cannot select the
file during DLNA
operations
Is the media server prepared? (p. 47)
Check applicable data format. (p. 67 - 68)
Cannot access the
Internet contents
Check the connections and settings. (p. 48 - 51)
The server or connected line might be busy now.
Digital TV
Due to the digital reception technologies involved, quality of the Digital TV signals may be
relatively low in some cases, despite good reception of Analogue TV channels.
Unable to receive
signals with a high-
performance aerial
Install an aerial individually for the TV and VCR (or use a splitter).
(Individual aerial)
(Individual aerial)
Aerial Input
TV
VCR
Aerial
Input
terminal
Aerial Output
Splitter
Aerial Output
Interference or
frozen / disappearing
image in Digital TV
Check “Digital TV Signal Condition” (p. 32).
If “Signal Quality” or “Signal Strength” are displayed in red, check
aerial. If problem persists, consult your local Panasonic dealer.
Turn the TV off with the Mains power On / Off switch, then turn it On
again.
Other
The TV goes into
Standby mode
Auto power standby function is activated.
The TV enters Standby mode about 30 minutes after analogue
broadcasting ends.
The remote control
does not work or is
intermittent
Are the batteries installed correctly? (p. 6)
Has the TV been switched On?
Point the remote control directly at the front of the TV (within about
7 m and a 30 degree angle of the front of the TV).
Situate the TV away from sunshine or other sources of bright light not
to shine on the TV’s remote control signal receiver.
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