Sony Notebook User Guide
Getting help
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When I double-click an application icon a message such as You must insert the application CD into your
CD-ROM drive appears and the software does not start.
❑ Some titles require specific files that are located on the application CD-ROM. Insert the disc and try
starting the program again.
❑ Make sure you place the disc in the tray with the label side facing up.
Why does my CD-RW drive not record at the highest speed?
You must use 8x CD-R or 4x CD-RW media or higher to achieve optimum performance.
If you want to use other media and are having difficulty formatting non-4x CD-RW discs, change the writing
speed from 4x to a lower setting.
To change the writing speed from the default to a lower speed, proceed as follows:
1 Click Start and then My Computer.
2 Right-click the Compact Disc icon.
3 Select Properties.
4 Select the Recording tab.
5 From the lower dropdown list, select the 2x write speed.
6 Click Apply and then OK.
The disc tray ejects even when it has been locked into place
❑ Ensure that the disc is placed with the label side facing up.
❑ Clean the disc and the CD-ROM drive lens.
❑ The disc may be scratched. Place another disc to see if that is the reason.
❑ There may be condensation in the drive. Remove the disc and leave the drive open for approximately
one hour.
