103
Troubleshooting
Getting Help
Intellisync Lite:
Support information:
http://www.pumatech.com/sonyclie/
For CLIÉ handheld and applications other than the
above mentioned:
Sony offers several support options for your CLIÉ handheld. If you have
questions or problems, please refer to one of the following for a solution:
■ Read This First (this guide), Handbook (supplied), and
Troubleshooting Q&A (supplied)
describes how to use your CLIÉ
handheld.
■ Sony CLIÉ handheld support website
http://www.sony.com/peg/support/
Provides the latest information on your CLIÉ handheld. On this website,
you will find:
• Frequently Asked Questions (FAQs)
• Online Operating Instructions
• Installation information
• Software updates
• Online knowledge base
■ The Sony e-mail support service answers your questions by
e-mail.
Send your question, and a customer service representative will send you a
reply. You can use the e-mail form at
http://www.sony.com/peg/support/
■ The Sony fax-back service
provides you with answers to commonly
asked questions. You can use this automated service to access a list of
available topics and then select the topics that you want to receive. To
contact the Sony fax-back service, call
1-877-760-SONY (7669).
■ The Sony Customer Information Service Center
offers
information about your CLIÉ handheld and other Sony products that work
with your computer. To contact the Sony Customer Information Service
Center, call
1-877-760-SONY (7669).
■ Sony Product Registration website
(for customers in the U.S.A
and Canada)
U.S.A: http://www.sony.com/clie/register/
Canada: http://www.sony.com/clie/ca/register/
