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Troubleshooting
The screen does not turn on even when the power is turned on.
• Turn on the screen (page 20).
Your camera cannot record images.
• Check the free capacity of the internal memory or “Memory Stick Duo” (page 21). If they are
full, do one of the following:
– Delete unnecessary images (t step 6 in “Read This First”).
– Change the “Memory Stick Duo”.
• You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to
the LOCK position. Set the switch to the recording position (page 90).
• You cannot record images while charging the flash.
• Set the mode switch to when shooting still images.
• Set the mode switch to when shooting movies.
• The image size is set to [640(Fine)] when recording movies. Do one of the following:
– Set the image size to other than [640(Fine)].
– Insert a “Memory Stick PRO Duo” (pages 21 and 90).
The subject is not visible on the screen.
• Set the mode switch to an other position than (page 24).
Recording takes a long time.
• The NR slow shutter function is activated (page 17). This is not a malfunction.
The image is out of focus.
• The subject is too close. Ensure the lens is farther from the subject than the minimum shooting
distance, approximately 12 cm (4 3/4 inches) (W) or 50 cm (19 3/4 inches) (T).
• (Landscape mode) or (Twilight mode) is selected in the Scene mode when shooting still
images.
• Refer to “If the subject is out of focus” on page 30.
Zoom does not work.
• You cannot change the zoom scale when shooting movies.
Precision digital zoom does not function.
• Set [Digital Zoom] to [Precision] (page 43).
• This function cannot be used while shooting movies.
Shooting still images/movies
