Reauestina Assistance or Service
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in U.SA. u
Before calling for assistance or service, please check ‘Troubleshooting” on pages 19-20. It may save you the cost
of a service call. If you still need help, follow the instructions below.
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1. If you need assistance+ . . .
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Call the Whirlpool Consumer Assls-
tance Center telephone number. Dial
toll-free from anywhere In the U.S.A.:
1-800-253-l 301
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain satisfactory
operation from your appliance or, if service is neces-
sary, recommend a qualified service company in your
area.
If you prefer, write to:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in your
correspondence.
2. If you need service+ . . .
Whirlpool has a nationwide network of authorized
IEd
Whirlpool service companies. Whirlpool
service technicians are trained to fulfill
SERVICE
the product warranty and provide after-
warranty service, anywhere in the United
States. To locate the authorized Whirlpool
service company in your area, call our Consumer
Assistance Center telephone number (see Step 1) or
look in your telephone directory Yellow Pages under:
*APPLIANCE-HOUSEHOU
*WASHING MACHINES &
MAJOR, SERVICE 6 REPAIR
DRYERS, SERVICE h REPAIR
-Seer Whirlpool Appliances or
-See: Whirlpool Appliances or
Aulhorlzed Whlripoal .%-vke
Authorized Whlripool SerbIce
(Exem/J*: XYZ sedce Co.)
(Example: XYZ Senlce Co.)
3. If you need FSP+
replacement parts . . .
FSP is a registered trademark of Whirlpool Corpora-
tion for quality parts. Look for this symbol of quality
whenever you need a replacement part for your
WHIRLPOOL’ appliance. FSP replacement parts will
fit right and work right, because they are made to the
same exacting specifications used to build every new
WHIRLPOOL appliance.
To locate FSP replacement parts in your area, refer
to Step 2 or call the Whirlpool Consumer Assistance
Center number in Step 1.
4. If you are not satisfied with how
the problem was solved . . .
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Contact the Major Appliance Consumer Action
Program (MACAP). MACAP is a group of indepen-
dent consumer experts that voices consumer views
at the highest levels of the major appliance industry.
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Contact MACAP only when the dealer, authorized
servicer, and Whirlpool have failed to resolve your
problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
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MACAP will in turn inform us of your action.
+ When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers,
and the purchase date. (See page 1.) This information will help us respond properly to your request.
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