16
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of
an unnecessary service call.
Nothing will operate
■ Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
■ Has a household fuse been blown or has the circuit
breaker been tripped?
Replace the fuse or reset the circuit.
Surface burners will not operate
■ Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
■ Is the control knob set correctly?
Push in knob before turning to a setting.
■ Are the burner ports clogged?
See “Surface Burners” section.
Surface burner flames are uneven, yellow and/or noisy
■ Are the burner ports clogged?
See “Surface Burners” section.
■ On models with caps, are the burner caps positioned
properly?
See “Surface Burners” section.
■ Is the burner damaged?
On models with caps, look for a warped cap. If cap will not
spin freely on a flat surface, painted side down, the cap is
warped. Switch cap with a different surface burner to check
for further warping. Contact a service technician or see
“Assistance or Service” section.
■ Is propane gas being used?
The appliance may have been converted improperly.
Contact a service technician or see “Assistance or Service”
section.
Surface burner makes popping noises
■ Is the burner wet?
Let it dry.
Excessive heat around cookware on cooktop
■ Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1 in. (2.5 cm) outside the cooking area.
Cooktop cooking results not what expected
■ Is the proper cookware being used?
See “Cookware” section.
■ Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■ Is the appliance level?
Level the appliance. See the Installation Instructions.
Oven will not operate
■ Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air
from the gas lines.
■ Is the electronic oven control set correctly?
See “Electronic Oven Control” section.
Oven burner flames are yellow or noisy
■ Is propane gas being used?
The appliance may have been converted improperly. Contact
a service technician or see “Assistance or Service” section.
Cooling fan runs during baking, broiling or cleaning
■ It is normal for the fan to automatically run to cool the
electronic control while the oven is in use.
Oven temperature too high or too low
■ Does the oven temperature calibration need adjustment?
See “Oven Temperature Control” section.
Display shows messages
■ Is the display showing “PF”?
There has been a power failure. Clear the display. See
“Display(s)” section. On some models, reset the clock, if
needed. See “Clock” section.
■ Is the display showing a letter followed by a number?
Depending on your model, press OFF/CANCEL, OFF or
CANCEL/OFF to clear the display. See “Display(s)” section. If
it reappears, call for service. See “Assistance or Service”
section.
Self-Cleaning cycle will not operate
■ Is the oven door open?
Close the oven door all the way.
■ Has the function been entered?
See “Self-Cleaning Cycle” section.
■ On some models, has a delay start Self-Clean cycle been
set?
See “Self-Cleaning Cycle” section.
■ Has a delay start been set?
See “Timed Cooking” section.
