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REFERENCES
Call Management System—System Manual
Provides information necessary to install CMS software, administer, use, and
troubleshoot CMS.
Call Management System—lnstallation Guide
Provides instructions for inserting the CMS interface card into the PC.
Call Management System—Planning Guide
Provides detailed information necessary to make decisions necessary to
install and administer CMS per customer requirements.
Call Management System—Startup Guide
Contains step-by-step instructions for use when CMS is being installed and
configured for the first time. The guide includes checklists, “maps” to tasks,
and related documentation necessary to get CMS up and running.
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