❏ If you have just replaced an ink cartridge, make sure the date on the box. If you have not used the printer for a long
time, Epson recommends replacing the ink cartridges.
& “Replacing an ink cartridge” on page 60
Blurry or smeared print
❏ We recommend using Epson paper.
& “Paper” on page 101
❏ Try to use genuine Epson ink cartridges.
❏ Make sure the printer is on a flat, stable surface that extends beyond the base in all directions. The printer will not
operate properly if it is tilted.
❏ Make sure your paper is not damaged, dirty, or too old.
❏ Make sure your paper is dry and the printable side is facing up in the rear MP tray.
❏ Make sure your paper is dry and the printable side is face down in the paper cassette.
❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
❏ Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
& “Selecting the correct paper type ” on page 27
❏ Remove each sheet from the output tray as it is printed.
❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handle
your prints, follow the instructions of the paper.
❏ Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result.
& “Checking the Print Head Nozzles” on page 65
❏ If the paper is smeared with ink after printing, clean the interior of the printer.
& “Cleaning the interior of the printer” on page 72
Miscellaneous Printout Problems
Incorrect or garbled characters
❏ Clear any stalled print jobs.
& “Canceling Printing” on page 33
❏ Turn off the printer and computer. Make sure the printer’s interface cable is securely plugged in.
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 74
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Troubleshooting
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