Diagnostics B-11
W-IS-[31 32 33 34 35] -
[color] Needs Profiler
The profiler indicated is empty. Replace the profiler.
W-IS-[41 42 43 44 45] -
Refill [color] Reservoir
The reservoir indicated is empty. Refill the reservoir.
W-IS-[51 52 53 54 55] -
Full Profiler Should be Removed
A full profiler was installed but the
ink level is not ready-for-refill.
Remove the full profiler and replace
the previously used profiler.
W-IS-A - Invalid Cleaning Solvent
Profiler
Cleaning Solvent profiler is not valid. Replace cleaning solvent profiler.
(LS) Image Sensor
W-LS-[1 2] Image Sensor Is Not
Operating
The image sensor shutter cable is
disconnected.
Connect the image sensor shutter
cable and restart the printer.
(MD) Media Drive
A-MD-1 - Media Advance Stalled The media drive motor has stalled. Check supply spool for binding, and
motor for failure.
(MS) Media Sensing
A-MS-3 - Media Too Far Left/Right Media is loaded too far to the left or
right.
Reload the media; align right edge to
reference mark.
A-MS-4 - Media Out There is no media loaded. Load media.
A-MS-5 - Media Too Narrow Media loaded is not wide enough for
printing.
Load media that is at least 24 inches
wide.
W-MS-1 - Media Low Less than 10 feet (3 meters) of media
remains (roll-fed), or less than 1 foot
(30 cm) of media remains (sheet-
fed).
Monitor printing and reload media to
avoid running out of media during
printing.
W-MS-2 -
Media Non-Standard Width
Media loaded may cause head strike. Continue printing or replace media.
W-MS-4 -
Media Advance Switch Detected
Media Advance Switch on back of
printer was depressed.
Press the Load or Unload button on
the control panel to ensure proper
tensioning of the supply and takeup.
W-MS-6 -
Media Too Wide
Media loaded is too wide to be
printed on.
Replace media. See Appendix A for
specifications.
(PC) Printing Calibrations
W-PC-2 - Media Replaced -
Recalibrate
Media advance accuracy may need to
be recalibrated.
Run Media Feed Calibration if media
type was changed (page 4-9).
W-PC-3 - Head Height Changed -
Recalibrate
Change in head height has invali-
dated calibration.
Run Fill AutoSet (page 4-7).
W-PC-4 - Jets Not Replaced Not all missing jets could be
replaced.
Prime/clean printheads, or choose a
higher quality print mode (page 3-4).
W-PC-6 - Uncalibrated Pass Mode The media advance accuracy is not
calibrated in the selected mode.
Run Media Feed Calibration
(page 4-9).
Table B-1. Actions and Warnings
Code, Message Cause What to Do
