Alert message Description Recommended action
Imaging Drum Very Low The imaging drum is at the end of its useful
life.
To ensure optimal print quality, HP
recommends replacing the imaging drum at
this point. You do not need to replace the
imaging drum at this time unless print
quality is no longer acceptable. Actual
imaging drum life may vary.
The imaging drum installed in this product is
covered by the product warranty.
Replacement imaging drums have a one-
year limited warranty from the date of
installation. HP's Premium Protection
Warranty applies only to the print cartridge
for this product. The imaging drum
installation date displays on both the
configuration page and on the supplies
status page when the imaging drum
reaches approximately 30% of its estimated
remaining life.
Install <Color> Cartridge The cartridge is either not installed or not
correctly installed in the product.
Install the print cartridge.
Jam in <location>
(<location> indicates the area where the
jam has occurred)
The product has detected a jam. Clear the jam from the area indicated in the
message. The job should continue to print.
If it does not, try reprinting the job.
If the message persists, contact HP support.
Load Paper <Type> The tray is empty. Load print media into the tray.
Magenta Cartridge Low The print cartridge is nearing the estimated
end of its useful life.
The product indicates when a print cartridge
level is low. Actual cartridge life remaining
may vary. Consider having a replacement
available to install when print quality is no
longer acceptable. The print cartridge does
not need to be replaced now.
This alert displays only if the product is
customer configured to stop when the print
cartridge reaches the “very low” threshold.
Magenta Cartridge Very Low The print cartridge is at the estimated end of
its useful life.
Print quality may decrease. Choose a
reminder option or replace print cartridge
when quality becomes unacceptable.
To ensure optimal print quality, HP
recommends replacing the print cartridge at
this point. You do not need to replace the
print cartridge at this time unless print
quality is no longer acceptable. Actual print
cartridge life may vary.
Once an HP print cartridge has reached
“very low”, HP's Premium Protection
Warranty on that print cartridge has ended.
All print defects or cartridge failures incurred
when an HP supply is used in continue at
very low mode will not be considered to be
defects in materials or workmanship in the
supply under the HP Print Cartridge
Warranty Statement.
Manual feed The product is set for manual feed mode. Load the correct media into the tray, and
then press the Resume
button to print
the job.
102 Chapter 9 Solve problems ENWW
