
User’s Guide 13–1
13
Troubleshooting
Use the following suggestions to troubleshoot problems with the
Pocket PC.
Common Problems
Problem Solution
I cannot see
anything on the
screen.
■ Be sure the Pocket PC is powered on.
■ Be sure the Pocket PC is connected to the AC Adapter
and the Desktop Cradle.
■ Reset the device by using the stylus to lightly press the
Reset button.
■ Remove and replace the battery.
I cannot keep
my battery
charged.
■ Always keep the Pocket PC connected to the AC
Adapter when you are not using it.
■ Tap Start > Settings > System tab > Power >
backlight settings. In backlight settings, adjust the bar
to a lower level to conserve more battery power.
■ Tap Start > Settings > System tab > Power >
Advanced tab. In battery power settings, set the battery
power To turn off device if not used for 2 minutes.
■ Turn off the Phone, Bluetooth and all wireless
connections when not in use.