Check the print cartridge contact pads .............................................................. 94
Resolving paper-feed problems .......................................................................................................... 95
Another paper feed problem is occurring ........................................................................... 95
Media is not supported for the printer or tray ..................................................... 95
Media is not picked up from input tray ............................................................... 95
Media is not coming out correctly ...................................................................... 95
Pages are skewing ............................................................................................. 95
Multiple pages are being picked up ................................................................... 95
Troubleshooting installation issues ..................................................................................................... 96
Problems printing an alignment page ................................................................................. 96
Problems installing software ............................................................................................... 96
Verify the computer requirements ...................................................................... 96
Verify installation preliminaries .......................................................................... 96
Reinstall the printer software ............................................................................. 96
Clearing jams ....................................................................................................................................... 97
Tips for avoiding paper jams ............................................................................................... 99
Resolving photo printing problems .................................................................................................... 100
Resolving borderless printing problems ............................................................................................ 101
Resolving banner printing problems .................................................................................................. 102
Resolving automatic two-sided printing problems ............................................................................. 103
7 Printer lights reference
Understanding the printer lights ........................................................................................................ 105
8 HP supplies and accessories
Ordering printing supplies through the Toolbox ................................................................................ 110
Accessories ....................................................................................................................................... 111
Automatic two-sided printing accessory ........................................................................... 111
Parallel cable .................................................................................................................... 111
USB cable .....................................................................................................................
.... 111
Supplies ............................................................................................................................................. 112
Print cartridges .................................................................................................................. 112
HP media .......................................................................................................................... 112
9 Customer support and warranty
Obtaining electronic support .............................................................................................................. 114
HP Instant Support ............................................................................................................................ 115
HP Telephone Support ...................................................................................................................... 116
Before you call .................................................................................................................. 116
Telephone support numbers ............................................................................................. 116
Hewlett-Packard Limited Warranty Statement .................................................................................. 118
10 Printer specifications and Declaration of Conformity
Printer specifications ......................................................................................................................... 120
Declaration of Conformity .................................................................................................................. 123
11 Regulatory information
FCC statement ................................................................................................................................... 125
ENWW vii
