www.kodak.com/go/aiosupport 12
KODAK ESP Office 6100 Series All-in-One Printer
Ink cartridge
• Check that KODAK Ink Cartridge(s) are installed. Do not use
no
n-Kodak brand or refilled ink cartridges.
• Remove, then install the cartridges again. Make sure the cartridges
click into
place.
Paper jam
• Check for paper behind the duplexer in the rear-access cleanout area.
• Remove the duplexer and gently remove any paper from inside the
print
er.
• Make sure the paper in the tray is free of tears or creases.
• Make sure you do not overload the paper tray.
For more information, go to ww
w.kodak.com/go/itg. Select All-in-one
printer, then Paper jam.
Cannot send or receive
a f
ax
• Make sure that the wall phone line is plugged into the Line in po
rt.
• Verify that the wall jack works by plugging in a phone and checking for
a dial tone.
• Verify that Regions is set to
the correct country code.
–Press Home.
–Press or to select P
rinter Settings, then press OK.
–Press to select Co
untry/Region, then press OK.
–Press or to select your country, then press OK.
• If you are connected to a DSL phone line, make sure you have a DSL
filter c
onnected to the phone jack.
For more information, go to ww
w.kodak.com/go/itg. Select All-in-one
printer, then Cannot use a feature on my printer, then Fax.
Error codes/messages
•Go to www.kodak.com/go/esp6150support, then type your error code
or message.
Problem Possible Solutions
