Troubleshooting
www.kodak.com/go/support
49
Computer/connectivity problems
Picture quality problems
Status Solution
Computer does not
communicate with
the camera
■ Make sure the battery is charged and installed correctly (page 1).
■ Turn on the camera.
■ Make sure the USB cable model U-8 is connected to the camera
and the computer (page 43). (If using an EasyShare dock, check
all cable connections. Make sure the camera is seated on the
dock.)
■ Make sure EasyShare software is installed (page 42).
Pictures do not
transfer to computer
■ See Help in EasyShare software.
Slide Show does not
run on an external
video device
■ Adjust the camera Video Out setting (NTSC or PAL, page 33).
■ Make sure the external device settings are correct. (See the
device’s user’s guide).
Status Solution
Picture is not clear
■ To automatically set exposure and focus, press the Shutter button
halfway. When the framing marks turn green, press the Shutter
button completely down to take the picture.
■ Clean the lens (page 60).
■ Make sure the camera is not in Macro mode if you are more than
27.6 in. (70 cm) from your subject.
■ Place the camera on a flat, steady surface or use a tripod (especially
in high-zoom settings or in low light).
