Service Modes, Error Codes, and Fault Finding
EN 26 FHP PDP5.
5.5 Defect Description Form
This form must be used by the workshops for warranty claims:
Figure 5-17 Defect Description Form (DDF)
DDF FLAT TV (panels & boards) version 1.1 Date last modified: 08/03/2005
Owner: PHILIPS CE EUROSERVICE DE10WEG
To be filled in by WORKSHOP / WORK CENTER
Type nr./Model nr. set
Country:
Serial nr. set
Type nr. display
Customer Account nr.:
Serial nr. display
Philips
LCD & Plasma
DEFECT DESCRIPTION
FORM
Part nr display (12nc)
Job sheet nr.:
Return number
0170 _ _ _ _ _ _
Condition
❐ Constantly
❐ Intermittently
❐ After a while
❐ In a hot environment
❐ In a cold environment
❐ Other : …………………………………
ATAD RIAPER LARENEG
Symptom(s)
❐ No backlight
❐ No picture
❐ Picture too bright
❐ Shading / smearing on
picture
❐ Only partial picture
❐ Unstabel picture
❐ Flickering / flashing picture
❐ Lines across/down image
❐ Inactive row(s)
❐ Inactive column(s)
❐ Missing colour(s)
❐ Other: ………………………………………………
……………………………………………….
Pixel
Defect(s):
❐ Dark dots
❐ Bright dots
Qty of dots :
……..
……..
Mark
Defect(s)
Following defect symptoms are out of warranty:
RIAPER LENAP
Symptoms
Out of
warranty
• Broken glass
• Scratch(es) on display
• Number of dark/bright pixels within spec.
• Burn in (only for Plasma TV)
These
symptoms
are not
claimable.
Spare Part Nr. New Board Barcode Nr. Defect Board Barcode Nr. Replaced Board
1.
2.
3.
R
IA
P
ER DR
A
OB
For Plasma
TV repair
only
4.
To be filled in by EUROSERVICE
RMA number: Date of receipt:
Note 1: The defective LCD-panel / PDP needs to be returned in the same packaging as the new part was send. If not
the warranty claim will be rejected.
Note 2: Please fill out this form completely
and correctly, otherwise Euroservice is unable to fulfil the repair request!
---------- Picture ----------
Insert picture or mark defect !
F_15590_115.eps
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