111
Troubleshooting
Troubleshooting
Troubleshooting
If you experience trouble with the camera, try the following solutions.
Be aware that by sending the camera for repair, you give consent that the contents of the
internal memory, Music files may be checked.
1 Check the items on pages 112 to 121.
If a code such as “C/E:ss:ss” appears on the screen, see page 122.
2 Remove the battery pack, wait for about one minute, re-insert the battery pack,
then turn on the power.
3 Initialize the settings (page 75).
4 Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power 112
Shooting still images/movies 113
Viewing images 116
Deleting 117
Computers 117
“Memory Stick Duo” 118
Internal memory 119
Printing 119
PictBridge compliant printer 120
Touch panel 121
Others 121
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.
