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Troubleshooting
Zoom does not work.
• You cannot use the Optical zoom in (Close focus enabled) mode.
• You cannot use the Digital Zoom when shooting movies.
• You cannot use the Smart zoom depending on the image size (page 79).
The flash does not work.
• The flash is set to (Flash forced off) (page28).
• You cannot use the flash when:
– [REC Mode] is set to [Burst] or Exposure Bracket (page 50).
– (High Sensitivity) mode or (Twilight) mode or (Fireworks) mode is selected in the
Scene Selection (page 43).
– Shooting movies.
• Set the flash to (Flash forced on) (page 28) in (Close focus enabled) mode or when the
Scene Selection mode is set to (Landscape), (Beach), (Snow) or (Hi-Speed
Shutter).
Fuzzy white circular spots appear in images shot using the flash.
• Particles (dust, pollen, etc.) in the air reflected the flash light and appeared in the image. This
is not a malfunction (page 14).
The close-up shoot function (Macro/Close focus enabled) does not work.
• (Landscape) mode or (Twilight) mode or (Fireworks) mode is selected in the Scene
Selection (page 43).
The date and time are not displayed on the LCD screen.
• While shooting, the date and time are not displayed. They are displayed only during playback.
Cannot insert dates on images.
• This camera does not have a feature for superimposing dates on images (page 119). By using
“Picture Motion Browser”, you can print or save images with the date (page 93).
The F value and shutter speed flash when you press and hold the shutter
button halfway down.
• The exposure is incorrect. Correct the exposure (page 49).
