Troubleshooting
Self-diagnosis function
The TV is equipped with a self-diagnosis function. If
there is a problem with your TV, the (.D(Power on/
Stand by) LED on the front panel will flash repeatedly
in red. Writing down the duration of flashes and
interval between flashes helps you intbrm qualified
Sony personnel of the TV's condition.
(3 (Power on/
Stand by) LED
(flashing in red)
1 Measure how long the (.D(Power on/Stand by)
LED flashes and stops flashing.
For example, the LED flashes for 2 seconds,
stops flashing for 1 second, and flashes for 2
seconds.
2 Press @ (Power) on the TV to turn it oft, and
disconnect the power cord, then inform qualified
Sony personnel or the Direct Response Center/
Customer Relations Center of how the indicator
flashes (duration and interval).
Trouble symptoms and remedies
Problem Possible remedies
No picture.
Cannot receive any channels. • Make sure the power cord is connected securely.
• Turn on the power of the TV.
• Check antenna/cable connections.
• Press PIC OFF on the remote control so that the _[ (Picture oft) LED goes off.
Cannot receive upper • Set "Cable" to "Off' in the _ (Channel) menu (page 36).
channels (UHF) when using • Perform Auto Pro_am to add receivable channels that are not presently in the TV's
an antenna, memory (page 35).
TV is locked to one channel. • Perform Auto Pro_am to add receivable channels that are not presently in the TV's
memory (page 35).
• Check your Channel Fix setting (page 37).
Cannot receive any channels • Perform Auto Pro_am to add receivable channels that are not presently in the TV's
when using cable TV. memory (page 35).
• Make sure "Cable" in the _ (Channel) menu is set to "On" (page 36).
Cannot receive or select • Perform Auto Pro_am to add receivable channels that are not presently in the TV's
channels, memory (page 35).
The TV turns off • Check that the Sleep timer is activated (page 75).
automatically.
(The TV enters the standby
mode.)
Some video sources do not • Check the connection between the optional video equipment and the TV.
appear. • Press the Input Select buttons on the remote control (page 52).
• When Y°U c°nnect vide° equipment t° b°th the VIDEO and the S VIDEO input jacks' make sure
"Auto YC" in the _ (Setup) menu is set to "On" to view the S VIDEO input (page 23).
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