Troubleshooting
25
USER SERVICE menu
The USER SERVICE menu is provided for any
adjustments or settings other than those listed above. To
access the USER SERVICE menu, press and hold the
MENU key when the menu is not displayed. The item
that cannot be accessed according to the input signal is
displayed in blue.
Troubleshooting
This section may help you isolate the cause of a problem
and as a result, eliminate the need to contact technical
support.
Submenu Setting
FORMAT DISP Select the display mode of the input
signal and its format.
• ON: Input signal and its format are
always displayed.
• OFF: Input signal and its format are
not displayed.
• AUTO: Input signal and its format are
displayed for about 10 seconds,
when the INPUT key is pressed,
or the input of the signal begins.
COMP LEVEL Select the component level from among
three modes.
• SMPTE for 100/0/100/0 signal
• BETA 0 for 100/0/75/0 signal
• BETA 7.5 for 100/7.5/75/7.5 signal
NTSC SETUP Select the NTSC setup level from two
modes.
The 7.5 setup level is used mainly in
North America. The 0 setup level is used
mainly in Japan.
USER COLOR
TEMP
Adjust the color temperature of “USER”
which is selectable in the COLOR
TEMP menu. When the color
temperature other than “USER” is
selected, this cannot be selected.
You need to use the measurement
instrument to adjust the white balance.
Recommended: Konicaminolta color
analyzer CA-210
• ADJUST GAIN: Adjusts the color
balance (GAIN).
• ADJUST BIAS: Adjusts the color
balance (BIAS).
• COPY FROM: If you select “HIGH”,
“LOW”, “LOW2” or “LOW3”,
the data for the selected color
temperature will be copied in the
user setting.
x FORMAT DISP xx
· COMP LEVEL xxxxx
· NTSC SETUP xx
USER COLOR TEMP
· ADJUST GAIN···
· ADJUST BIAS···
· COPY FROM x
USER SERVICE
Symptom Settlement
The display is
colored in green or
purple.
Select the correct input by pressing the
INPUT key.
The black bars
appear at the upper
and lower positions
of the picture.
When the signal aspect ratio is different
from that of the LCD panel, the black
bars appear. This is not a failure of the
unit.
The key on the front
panel do not work.
The key protection function works. The
key inhibit function can be set in the
KEY INHIBIT menu and REMOTE
menu.
Set as follows.
When “KEY INHIBIT” is set to
“ON”: Set to “OFF”.
When “SERIAL REMOTE” is set to
“RMT ON”: Set to “RMT OFF” or
“RMT & LCL”.
When “KEY INHIBIT” and
“SERIAL REMOTE” are set to
“ON”: Set “KEY INHIBIT” to “OFF”
and then “SERIAL REMOTE” to
“RMT OFF” or “RMT & LCL”.
The image is not
displayed on the
monitor.
After confirming the connections and
the settings in the INPUT SELECT
menu (on page 24), select the correct
input by pressing the INPUT key.
The image is
disturbed.
Select “EXT” or “INT” correctly in the
“SYNC” setting of the USER CONFIG
menu (on page 21).
The “FAN ERROR”
message is displayed.
The fan for cooling the unit does not
work.
Turn off the power and contact an
authorized Sony dealer.
