11
Troubleshooting
What should I do when I type on the keyboard and nothing
happens?
• Check that your mobile computer is charged.
• Make sure that your mobile computer is firmly connected to
the ThumbPad keyboard.
• Verify that the keyboard driver is installed on your mobile
computer.
• Remove the keyboard driver and then reinstall it. To do this:
1Tap the
Applications icon, then the Menu icon.
2Tap
App, Delete, ThumbPad and then the Delete...
on-screen button.
The Delete Application window appears.
3Tap
Yes to remove the keyboard driver, or No to cancel
the operation.
4Tap
Done to exit the Delete window.
5 Install the driver software, following the instructions in
“Installing the Keyboard Driver” on page 2.
Does the ThumbPad Portable Keyboard require batteries?
No — the keyboard uses a only a small amount of power,
which it draws directly from your mobile computer.
What should I do when I type on the keyboard and the
HotSync application begins?
Make sure that the keyboard is firmly attached to your mobile
computer, then close HotSync by tapping
Cancel (this may
take a few seconds) and resume typing.
