If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
Performance problems often resuli
from little things you can find and fix
without tools of any kind.
If nothlng operates:
l Is the power supply cord plugged
Into a llve circuit wlth the proper volt-
age? (See Installation Instructions.)
l Have you checked your home’s
main fuses or circuit breaker box?
If the oven will not operate:
l Is the Oven Temperature Control
turned to a temperature setting?
If surlace units will not operate:
l Have you checked your home’s
maln fuses or clrcult breaker box?
9 Are surface units plugged In all the
way?
l Do the control knobs turn?
If surface unit control knob(s) will
not turn:
l Dld you push In before trying to turn?
It cooklng results aren’t what you
expected:
l Is the range level?
l Are you using pans recommended
in the Cooking Guide?
l If baking, have you allowed ~Yz to 2
inches (4-5 cm) on all sides of the
pans for air clrculatton?
l Have you preheated the oven as the
recipe calls for?
l Are the pans the size called for in the
recipe?
l Are you following a tested recipe
from a rellable source?
l Do the cooking utensils have
smooth, flat bottoms and flt the sur-
face unit belng used?
See the Cooklng Guide for more infor-
mation on cooklng problems and
how to solve them.
2. If you need
assistance%.
Call Whlrlpool COOL-LINE@ serv-
ice asslstanoe telephone number.
Dial free trcm anywhere In the U.S.:
l-800-253-1301
and talk wlth one of our tralned con-
sultants. The consultants can Instruct
you In how to obtaln satisfactory oper-
atlon from your appliance or, If serv-
Ice Is necessary, recommend a
quallfled service company In your
area.
