Chapter 41 Troubleshooting
MGS-3712/MGS-3712F User’s Guide
354
1 Make sure you understand the normal behavior of the LED. See Section 3.3 on
page 43.
2 Check the hardware connections. See the Quick Start Guide and Section 41.1 on
page 353.
3 Inspect your cables for damage. Contact the vendor to replace any damaged
cables.
4 Disconnect and re-connect the power cord to the Switch.
5 If the problem continues, contact the vendor.
41.2 Switch Access and Login
I forgot the IP address for the Switch.
1 The default IP address is 192.168.1.1.
2 Use the console port to log in to the Switch.
3 Use the MGMT port to log in to the Switch, the default IP address of the MGMT
port is 192.168.0.1.
4 If this does not work, you have to reset the device to its factory defaults. See
Section 5.6 on page 63.
I forgot the username and/or password.
1 The default username is admin and the default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See
Section 5.6 on page 63.
I cannot see or access the Login screen in the web configurator.
1 Make sure you are using the correct IP address.
