Chapter 5 Problem Solving 238
Correcting Output Quality Problems
Printer printing more
copies than requested.
To avoid printing more copies than requested, the collate
function in the
application
must not be selected.
Printer Ignores Font, Format, or Tray/Bin Selection
Situation Solution
Printer prints wrong
fonts or formats.
z The font is not present in the printer and must be
downloaded from your software application or the proper
font DIMM must be installed. Check your software
application to make sure the correct printer driver has been
installed and configured. To verify that the font you want is
available, print a font list (page 282
).
z Your software selected a substitute font for one that is not
available in the printer. (See your software application
manual for more information on font selection.)
Printing is Incomplete or Incorrect (continued)
Situation Solution
