Before you contact H
P Technical Support
Be sure to have the f
ollowing information available before you call HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model nam
eandnumber
• Applicable error messages
• Third-party hardware or software
• Operating syst
em type and revision level
For continuous quality improvement, calls may be recorded or monitored.
HP contact information
For the name of the nearest HP authorized reseller:
• In the United States, see the HP US service locator web pag e:
h
ttp://www.hp.com/ser vice_locator
• In other locations, see the Contact HP worldwide (in English) web page:
h
ttp://welcome.hp.com/country/us /en/wwcontact.html
• In the United States, for contact options s ee
the Contact HP United States web page:
h
ttp://welcome.hp.com/country/us /en/contact_us.html
• Call 1-800-HP-INVENT (1-800-4 74-6836). This serv ice is available 24 hours a
day, 7 days a week. For continuous quality improvement, calls may be recorded
or monitored.
• If you have purchased a Care Pack (service upgrade), call 1-800-633-3600.
For more information about Care Packs, refer to the HP web site:
h
ttp://www.hp.com
10
About this guide
