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Memory problems . . . . . . . . . . . 95
Microprocessor problems . . . . . . . . 96
Monitor problems. . . . . . . . . . . . 97
Optional-device problems . . . . . . . . 98
Power problems . . . . . . . . . . . . 99
Serial port problems. . . . . . . . . . . 100
Software problems . . . . . . . . . . . 101
Universal Serial Bus (USB) port problems . . 101
Solving power problems . . . . . . . . . . . 101
Solving Ethernet controller problems . . . . . . 102
Solving undetermined problems . . . . . . . . 102
Event logs . . . . . . . . . . . . . . . . 103
Viewing event logs without restarting the
server . . . . . . . . . . . . . . . . 104
System event log. . . . . . . . . . . . . . 104
Diagnostic LEDs on the front control panel . . . 104
Onboard debug digitron . . . . . . . . . . . 104
Appendix A. RAID battery card
assembly . . . . . . . . . . . . . . 105
Specications . . . . . . . . . . . . . . . 105
Battery life and data retention time . . . . . 105
Appendix B. Getting information,
help, and service . . . . . . . . . . 107
Information resources . . . . . . . . . . . . 107
Using the documentation. . . . . . . . . 107
ThinkServer Web site . . . . . . . . . . 107
Lenovo Support Web site. . . . . . . . . 107
Help and service . . . . . . . . . . . . . . 108
Before you call . . . . . . . . . . . . . 108
Calling for service. . . . . . . . . . . . 108
Using other services . . . . . . . . . . 109
Purchasing additional services . . . . . . 109
Appendix C. Notices. . . . . . . . . 111
Trademarks . . . . . . . . . . . . . . . . 112
Important notes . . . . . . . . . . . . . . 112
Polyvinyl Chloride (PVC) cable and cord notice . . 112
Recycling information . . . . . . . . . . . . 112
Battery return program. . . . . . . . . . 113
Requirement for batteries containing
perchlorate . . . . . . . . . . . . . . 114
Particulate contamination . . . . . . . . . . 115
Important information for the European Directive
2002/96/EC . . . . . . . . . . . . . . . . 115
Restriction of Hazardous Substances Directive
(RoHS) . . . . . . . . . . . . . . . . . . 119
China RoHS . . . . . . . . . . . . . . 119
Turkish statement of compliance. . . . . . 120
German Ordinance for Work gloss statement. . . 120
Electronic emission notices. . . . . . . . . . 120
Federal Communications Commission (FCC)
Statement. . . . . . . . . . . . . . . 120
Index. . . . . . . . . . . . . . . . . 123
ii ThinkServer User Guide