Troubleshooting
PagePrinter Network Adapter: Utilities & Environments 2-25
TCP/IP
networks
Changing the TCP/IP information
After you have set the TCP/IP information, you can change it using any of the
ways you set the information, or by doing one of the following:
• Use telnet to change the information.
1 Type the following at the command prompt:
telnet ip.address -p 9000
where ip.address is the IP address you’re using, such as 9.51.8.231.
2 Follow the instructions on the screen.
• FTP a file to the param directory.
The param directory is a special directory where you can change special
TCP/IP-related parameters. The format of this file is:
PASSWORD: 00000000
ADDRESS: 9.51.8.50
NETMASK: .
GATEWAY: 9.51.8.30
COMMUNITY: paul
END
• You must put a space after the colon, and the headers must be capitalized.
• If you want a parameter to remain unchanged, you should type a period
for that parameter (such as the NETMASK example above).
• If you have set a password for the adapter, you must include the password
in the file so you’ll be able to change the information. If you have not set
a password for the adapter, substitute a period for the password parameter.
• The community name must be less than 30 characters long. You must send
the file in ASCII mode (not binary).
Troubleshooting
This section helps you correct problems you may encounter while using the
adapter on a TCP/IP network. It describes the problems when:
• Print jobs are waiting in the queue and when the
• Printer is not receiving jobs.
