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Carrier Corporation
IF YOUR AIR CONDITIONER DOES NOT WORK, FOLLOW THESE STEPS IN ORDER:
1. CHECK THE THINGS YOU CAN DO YOURSELF. These include
being sure the air conditioner is plugged in firmly in an appropriate
receptacle, checking the fuse or circuit breaker and ensuring its re-
placement or resetting, if necessary, and rereading the instruction
book to ensure that all controls are set properly. By doing this you
can save money. Many unnecessary service calls result in the
serviceman doing what the owner can do for him or herself.
2. CONTACT YOUR DEALER OR THE RECOMMENDED
CARRIER AUTHORIZED SERVICE CENTER. They have been set up
to handle the great majority of all possible service problems. The
quickest, surest and best way to get your air conditioner back in
service is to use this step before proceeding further.
3. CONTACT THE CARRIER DISTRIBUTOR SERVING YOUR AREA.
Your dealer can provide the distributor’s name or you can consult your
yellow pages.
4. CONTACT CARRIER IF A SATISFACTORY SOLUTION IS NOT
REACHED IN STEPS 2 AND 3.
Carrier Air Conditioning
Consumer Relations Department
Carrier Parkway, P.O. Box 4808
Syracuse, New York 13221
Telephone: 1-800-894-6449
