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Troubleshooting
www.gateway.com
The light on the diskette drive is lit continuously
■ Remove the diskette from the drive. If the light stays on, try restarting
your computer.
Display
The screen resolution is not correct
■ Change the screen resolution and color depth from the Display Properties
dialog box. For more information, see “Adjusting the color depth” on
page 152 and “Adjusting the screen resolution” on page 154.
The text on the display is dim or difficult to read
■ Move your computer away from sources of electrical interference such
as televisions, unshielded speakers, microwaves, fluorescent lights, and
metal beams or shelves.
■ Change the display settings. For more information, see “Adjusting the
screen and desktop settings” on page 152.
The display has pixels that are always dark or too bright
■ This condition is normal and inherent in the TFT technology used in
active-matrix LCD screens. Gateway’s inspection standards keep these to
a minimum. If you feel these pixels are unacceptably numerous or dense
on your display, contact Gateway Technical Support to identify whether
a repair or replacement is justified based on the number of pixels affected.
Help and
Support
For more information about changing the screen resolution
in Windows XP, click Start, then click Help and Support.
Type the keyword screen resolution in the HelpSpot
Search box , then click the arrow.
Help and
Support
For more information about changing the display settings
in Windows XP, click Start, then click Help and Support.
Type the keyword display settings in the HelpSpot
Search box , then click the arrow.
