Chapter 5 Problem Solving 212
Determining Printer Problems
No Envelopes are fed into
the printer
z Make sure you are not overloading the envelope feeder.
z When loading the envelopes, be sure to push them all the way
down to touch the rollers.
Printer does not
recognize the Optional
Envelope Feeder.
z Turn the printer off, remove and re-install the Optional Envelope
Feeder, then turn the printer back on.
z Ensure the Optional Envelope Feeder has been configured in the
printer driver. Refer to page 55
for more information on accessing
the printer driver.
Printer Hard Disk
Situation Solution
Printer does not
recognize the hard disk.
Turn the printer off and verify that the hard disk is inserted
correctly and is securely fastened.
Disk is not initialized.
DISK x NOT
INITIALIZED
Use the Windows-based HP JetAdmin utility, the HP LaserJet
Resource Manager, or the Macintosh-based HP LaserJet
Utility to initialize the disk.
Disk failure.
EIO x DISK
NOT FUNCTIONING
Turn the printer off and verify that the EIO disk is inserted
correctly and securely fastened. If the control panel message
continues to be displayed, the disk drive needs to be replaced.
Problems with the Optional Envelope Feeder (continued)
