A SERVICE OF

logo

Chapter 5 Problem Solving 218
Determining Printer Problems
The print job is not
sent to the desired
printer.
Another printer with the same or similar name might have
received the print job. Verify that the printer name matches the
name selected in the Chooser (page 219
).
The print job has
incorrect fonts.
z If you are printing an .EPS file, try downloading the fonts contained in
the .EPS file to the printer before printing. Use the HP LaserJet Utility
(page 69
).
z If the document is not printing with New York, Geneva, or Monaco
fonts, go into the Page Setup dialog box, and select Options to
deselect substituted fonts.
Macintosh Problem Solving (continued)